by Hilke Bos-Brouwers, Sanne Stroosnijder, Gertrude Zeinstra, Geertje van Bergen, Saskia Meijboom and Sandra van der Haar – Wageningen Food & Biobased Research, Wageningen University.
Wageningen University & Research published the results of 2 consumer studies into the Influence of date marking related visual cues on consumers’ interpretation and choices to discard or use food.
A recent study from Wageningen University & Research for the Ministry of Agriculture, Nature and Food Quality, in collaboration with the Dutch Nutrition Centre, the Foundation Food Waste Free United and Too Good To Go, has revealed that date marking related visual cues on packaging can help consumers to reduce food waste. The study concludes that it is worthwhile investing in clear expiry date information on packaging and offers a starting point for putting this into practice.
‘Look, smell and taste; often still good after the expiry date’ versus ‘Do not use after expiry date’: the desired behaviour in response to the best- before (BB) date is quite different to that for the use-by date, but many consumers do not know the difference. As a result, they often throw away food products that are still perfectly edible. The confusion between the best-before and use-by dates accounts for about 10% of food wasted in the home. That is a considerable amount taking into account that the average Dutch consumer throws away about 34 kg of food annually (including viscous liquids and dairy).
Improving consumers’ understanding of expiry dates is one of the ways the Dutch government aims to achieve its goal of halving food waste by 2030 compared to 2015. The subject is also receiving attention in neighbouring countries, and new European legislation is on the way. The Ministry of Agriculture, Nature and Food Quality commissioned Wageningen University & Research to investigate the added value of date marking related visual cues on food packaging. For this consumer study, four different icons were designed by the partners involved in the project for both the best-before and the use-by date.
The study consisted of an online survey among a representative sample of 1,500 Dutch participants. The first part was a choice experiment, in which each participant was shown product photos with or without a cue. Each participant was shown one of the four icons with an explanatory text. A fifth condition was used to assess the effect of this explanatory text only (without icon).
“If we can get all this done together, we can make an enormous social, ecological and economic impact“Sanne Stroosnijder, Food Loss & Waste programme manager at Wageningen University & Research
This choice experiment revealed that most consumers make similar choices with or without (visual) cue to either use, ‘look-smell-taste’, or discard a product on or after the expiry date. “However, the behaviour of a small group was positively influenced by adding a cue. There was no difference between the five conditions. This is an insight we can build on,” says Sanne Stroosnijder, Food Loss & Waste programme manager at Wageningen University & Research.
When presented with a cue, these participants were less likely to discard best-before products after the date. Moreover, with a cue, they were more likely to eat use-by products on the expiry date, but they were less likely to use these products after this date, which is exactly in the desired direction.
In the second part of the survey, the participants also evaluated the four icons for the best-before date and the four icons for the use-by date by responding to statements, performing a grouping and rank-order tasks, and they chose which accompanying text option they thought would be most helpful. For the best-before date, the icons that depict the three senses and the text ‘Often still good after the date: look, smell and taste’ scored highest. For the use-by date, the symbols that were associated with the command ‘stop’ were best evaluated.
Place the symbols and text near the expiry date
Most consumers (70%) look at the expiry date and combine this with their own (implicit) knowledge (about a product or based on their senses) to determine how long a product can still be used. In the survey, 30% reported that they also read the additional, legally required information on the packaging. This suggests that the icons and text should be placed near the expiry date so that consumers are more likely to see them. “This is an easy way to help people to reduce food waste at home,” says Stroosnijder.
Organising a new system of expiry dates on packaging is a challenge that requires collaboration between all actors, according to the programme manager. “It is difficult for food manufacturers to place all information required by law on the package, such as the list of ingredients, allergens and the nutritional value. Moreover, many companies sell their products in several countries, which requires product information in several languages on the packaging.”
A French baguette with indicators reading ‘look, smell, taste after expiry date’.
According to Stroosnijder, it is of critical importance that the government, the business community and social organisations work together to improve the information about expiry dates on packaging. “Manufacturers have a chance to make it easier for consumers and the government should encourage them to do so.”
Consumers also benefit from practical tips on how to deal with expiry dates at home, such as a fixed spot in the fridge for products that are near the use-by date, how to recognize expired products and get inspiration for waste-free recipes.
The study builds on previous research on expiry dates and food waste. In response to this previous research, the Ministry of Agriculture, Nature and Food Quality and a number of companies and industry organisations established the ‘Past the date?’ Green Deal in 2017.